No, but Gmail makes working together super easy, fast and private. Forge, as a professional company, uses Google Apps for Business to store and provide cloud based file sharing in a secure manner. Gmail accounts allow for easy access to customized forms, virtual filing and quick uploading of picture or video all within Google’s high encryption security framework. Keep in mind that while personal trainers and fitness centers are not bound to PPI regulatory oversight as “covered entities” or obligated to HIPAA compliance, at Forge Personal Training we follow all best practices as if we were. Your information, medical or otherwise, is never shared outside of your secure private file or Forge Personal Training. Gmail makes that possible. For more information or help establishing a Gmail account, please contact us.

Yes, we provide basic nutritional education and planning. To be clear, any personal trainer that claims to be able to prescribe a detailed, clinically structured nutrition program as part of their services is working outside the personal trainer scope of practice. Unless of course, they are registered with the Commission on Dietetic Registration (CDR) and are a Registered Dietitian (RD). Many states do not require a license or higher education to call oneself a “nutritionist” and this allows trainers to market diet and meal planning. This is especially true in the “weight loss” and “figure competition/bodybuilding” markets. Forge will only provide basic nutrition education and write menu suggestions and opinions about food choices, caloric intake, meal timing, shopping lists and preparation. Forge trainers do not claim to possess dietary degrees, registered or otherwise, and will certainly not provide medically based nutritional advice. We will simply educate clients on best practices and assist in the development of meal plan options based on credentials held from the National Academy of Sports Medicine (NASM-FNS) and the National Exercise Sports Trainer Association (NESTA-FNC) related to nutrition. The real power of how Forge works with clients on nutrition is with education, positive accountability and electronic journaling through MyFitnessPal, which links directly to the Forge app.

While we strongly encourage client and trainer communication, phone calls should be a scheduled appointment based on the Forge service plan you choose. We strive to deliver the highest level of service and this is why we only accept a limited number of clients and schedule Skype and phone calls ahead of time. One of the primary advantages to working with Forge, is the ability to instant message your trainer right from the mobile app 24 hours a day, 7 days a week. Our response goal to in-app messaging is 3 hours during normal administrative business hours. Current Forge administrative business hours are Monday through Thursday, 9:30 AM – 1:30 PM Pacific Standard Time. Please note that messages from Forge may be returned within or beyond the hours above and Forge may choose to schedule additional phone or Skype conversations with clients at our discretion to maximize customer service.

One of the outstanding benefits of working with Forge is our adaptability to your resources and lifestyle. We work with individuals that travel, have tight schedules or simply do not want to or can’t get to a commercial fitness center. While gym memberships are very helpful in adding verity to your program by way of providing a wide range of equipment options, it is not necessary to see a degree of fitness success. During the initial consultation, we will determine what equipment you have access to and create your program. For clients with home gyms, we will build the program with all of your equipment in mind. We do encourage clients to make modest investments in resistance bands, stability balls or other apparatus that will add benefits to and accelerate reaching your potential.

Forge Online Personal Training is ideal for people that travel or take vacation. We can develop full bodyweight programs or build based on equipment you have available. The same accountability, workout tracking and coaching is all mobile and travels with you. Basically, we will be there to guide and motivate even if you are out of the country or on the move.

Yup. The app is available in both the Apple and Google stores.

Depending on the type of injury and the stage of healing, Forge will create programs that limit or avoid stress to the affected site. We will create corrective exercise strategies to improve joint stabilization, connective tissue strength and flexibility. However, no corrective exercise or post rehabilitation program delivered by Forge is intended to diagnose, treat or cure any disease or mechanical malalignment. Within our scope of practice, we will work with you to fine tune a progressive program that works to Inhibit overactive musculature, stimulate underactive muscle structures, activate biomechanical efficiency and integrate compound movements to enhance functionality.

You may cancel your recurring dues 30 days before your billing date with written notice. Keep in mind, this policy is strictly enforced because Forge is not a gimmick or quick fix and we expect all clients to see results. You must resolve to patiently and persistently execute each and every workout with the mindset of absolute success. One of the challenging situations to work through with clients is their tendency to deceive themselves about how much effort they truly put into a workout, nutrition or general fitness lifestyle. In the end, when someone gives up, becomes lazy or blames their environment they only damage themselves. We seek to avoid that and will work with our clients to motivate and guide them to the very best of our ability.

We do offer a limited refund policy but find money back guarantees regarding personal fitness to be disingenuous. We firmly believe antiquated marketing tricks and old school hooks like “money back guarantees” only serve to attract people flip-flopping from one exercise or diet fad to another without the commitment level to be successful in a fitness lifestyle change. However, we understand that this program is not for everyone and we have created a straightforward and fair refund and cancellation policy:
· if a new client enrolls and completes the 55-minute virtual fitness consultation within 3 days of joining and decides to discontinue after that meeting within 24 hours, Forge will refund the first month’s payment in full.
· If a client decides to discontinue within the first 15 days after the virtual fitness consultation, a consultation fee of $75 will be deducted from the refund and Forge will promptly terminate the recurring monthly dues.
· All Forge programs may be canceled with written 30-day notice. See cancellation FAQ and our official Terms and Conditions.

Forge Personal training is committed to revolutionizing the quality of online fitness services and exceed expectations. So before you enroll in a Forge program, ask yourself the questions below and if you can answer “yes” to them all, then Forge Online Personal Training may be ideal for you:

· Am I sick and tired of exercise fad, crash diets or fitness gimmicks?
· Am I committed to completing my workouts each week and tracking my results?
· Do I want to be able to have direct communication with my trainer?
· Do I want clear and easy to understand workout plans based on my needs?
· Do I want to have a professional trainer assisting me with motivation and accountability?

Forge does not typically provide a free trial period for the same reasons we choose not to offer money back guarantees. Frankly, a free trial erodes the value of the Forge program as we are promoting long-term behavior changes and free trials are a flimsy platform for launching a sustainable fitness lifestyle. However, it is super hard to cut through all the fitness marketing saturation during peak seasons. So, as part of our incentive and marketing strategy, we may occasionally offer 14 or 30 days free during peak seasons encouraging potential clients to explore the quality of the Forge program risk free. When we run these rare offers, we do not require credit cards or use any stupid bait and switch tactics….ever. During non-peak seasons, Forge will typically offer “bonus time” to encourage clients to select and enroll in a Forge service. For example, we may offer a period of “free” time pushing the first billing date out by the specific number of days indicated in the offer. For a client to receive bonus time they must choose a program, enroll and submit billing information and adhere to our standard terms and conditions.

Our goal is to schedule and conduct the virtual fitness consultation within three (3) business days after you enroll. We do offer limited availability on weekends for consultations as well and that may be requested by contacting us by email or phone. We usually have your initial program designed and uploaded within 24 hours after the virtual fitness consultation. Basically, the time of enrollment to your first workout can be between three to five (3-5) days. Our goal is to get you motivated and fully engaged in your program as soon as possible.

Because Forge programming is based on personal fitness and each program is highly customized, we do not offer group or partner training at this time. Our goal is the have maximal connection with the individual client to make the online training experience world-class.

One question every trainer receives from new clients is “how long will it take for me to see results.” Trainers or fitness scams that promise results in ridiculous time frames are misleading and have greatly altered reasonable expectation. In addition, this has created a culture of fitness failure and fosters a sense of hopelessness so stay off the scale and don’t measure yourself by standards outside of your own unique physiology, genetic makeup and current condition. Bottom line: results depend on several factors including genetic disposition, physiological adaptation to prescribed exercises, effort applied to each workout, consistency, proper caloric ratio and intake, nutritional quality and variety. As a general example, if your goal is body fat loss, a male can safely lose approximately 1.5-2.0lbs per week and females 1.0-1.5lbs. This means a healthy female may lose up to 4-6 pounds of pure body fat every 4 weeks. Notice we say “body fat” and not “weight” because muscle is 500% more dense than fat making your total body weight increase while your waist size decreases. For more information, contact us or check out our blog.

Absolutely! We would be delighted to speak with you and personally answer any questions about our programs, services or fitness philosophy. We are available by phone during scheduled business hours but also return messages within one business day. Please call our California office at 916-742-4394.

Yes. Clients that wish to pay check may do so based on a mutual agreement and the acceptance of a modified invoice from Forge. However, all clients that wish to pay by check must commit to a 3, 6 or 12-month training term. Discounts are available for pre-paid memberships. For more information, call our California office at 916-742-4394 or email info@forgept.com. Terms and conditions apply.

Yes. Forge offers a discounted rate for clients that wish to pre-pay in 3, 6 or 12-month options. For more information, call our California office at 916-742-4394 or email info@forgept.com. Terms and conditions apply.

Yes! In fact, we highly encourage all of our clients to be active on our social media platforms and share their stories, workouts, meals and results. We believe community is a key component to sustainable fitness lifestyles and do our best to foster a sense of connection. #forgept

Yes. You may change the level of your Forge program with 30-day written notice that you would like to upgrade or downgrade membership. If you want to upgrade to get more connection sooner, please express your desire by phone us at 916-742-4394 or email to info@forgept.com and we would be happy to help.

Yes, Forge will work with athletes or figure competitors. We have a Certified Strength and Conditioning Specialist (CSCS) for athletes and a Physique and Figure Training Specialist (PFTS) available to work with you on higher level programming. However, we will limit the nutritional programming for all groups to retain integrity in our true scope of practice.

Simple. We believe that everyone is in a different place physically and psychologically and the body you see in a picture used for marketing is not yours. Comparing yourself to others should not be a motivation. You have a unique genetic makeup, fitness level and sensitivity to exercise and your results are your own. We choose not to exploit our clients and perpetuate the fitness scams plaguing the internet and media. Compare yourself to yourself. However, if a client is excited about their results or want to share, we do encourage they use the Forge and their personal social media platforms to do this and get collective encouragement. We will never use it for marketing.